BRAND AMBASSADOR

christian brand ambassador

CHRISTIAN

Christian is an avid home cook that is passionate about creating great food.  Having been able to sample some of the finest barbeque joints in his home state of Texas, Christian has a deep love for grilled and smoked meats.  When he’s not in the kitchen or cooking outside, you can find him running around town with his wife and three children to all of their sporting events and other activities.  You can find more of his recipes at TheYankeeCowboy.com

RECOMMENDED BY CHRISTIAN

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customer service

REVERED CUSTOMER SERVICE

We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.

FEEDBACK BASED DESIGN

The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.

feedback based design
superior warranty

INDUSTRY LEADING WARRANTY

Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.