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Food Thermometers

What can your thermometers measure?
Our Thermometers are mainly used for many different kinds of meats, but they can also be used for water, candy and oil as long as it is within the specified temperature range.
What does the LLL or HHH mean on the LCD Display?

This usually means that the probe may be damaged by moisture or heat causing it to be defective. You can try re-inserting the probe or re-inserting the batteries to fix this issue. If you’ve tried this and the reading is still off, please contact us, as the probe may be damaged.

How do you synchronize the transmitter and receivers together for your digital wireless thermometers?

This is very simple, remove the batteries from both the receiver and the transmitter and remove the stainless steel probe. First, re-insert the batteries into the receiver. Second, re-insert the stainless steel probe into the transmitter. Third, re-insert the batteries into the transmitter. The transmitter should send a temperature reading to the receiver and this temperature should now be displayed.

For TP07 / TP20: Press and hold the mode button for 3 seconds.

Are your thermometers waterproof?
The answer is no, but they are rinse proof, so do not be afraid to have them around the sink, they just cannot be submerged in water!
Why are the temperature readings off by a lot (at least 10+/- degrees F)

If your thermometer is  giving you a reading that is noticeably out of the desired range of temperature you seek, then it is most likely you just need to re-synchronize the receiver to the transmitter or reinsert the probe firmly into the unit. If you notice that this does not work, your probe may be damaged either by moisture or heat and please contact us.

How do I properly clean the probe?
Wash the metal probe tips with hot soapy water and dry thoroughly. Do not immerse the probe in water while cleaning.
What should I do to prolong the use of the probes?
Tin foil can be wrapped around the probe wire to shield to from some of the heat or flare-ups that can occur. Please never let your probe or probe wire be submerged in water..
Why do I only see a “—” on the receiver where the probe temperature is supposed to be displayed?

Please follow the start up instructions located within in your unit’s manual.

First, make sure the probes are fully and firmly inserted into the transmitter. Second, re-insert the batteries into the receiver. Third, re-insert the batteries into the transmitter. The transmitter should send a temperature reading to the receiver and this temperature should now be displayed.

Thermometers & Hygrometers

What can your thermometers measure?
Our Thermometers are mainly used for many different kinds of meats, but they can also be used for water, candy and oil as long as it is within the specified temperature range.
What does the LL.L Mean on my Hygrometer?
You’re seeing LL because the humidity is most likely below 10%. In this situation, all hygrometers unless they’re a very expensive laboratory device will be unable to read the temperature so LL will display when below 10%..
How do you synchronize the transmitter and receivers together?

Remove the batteries from both the receiver and the transmitter. First, re-insert the batteries into the transmitter. Then, re-insert the batteries into the receiver.

Why are the temperature readings off by a lot (at least 10+/- degrees F)

If your thermometer is  giving you a reading that is noticeably out of the range of temperature you expect, then it is most likely you just need to reset the unit. If you notice that this does not work, your probe may be damaged either by moisture or heat and please contact us.

How do I reset my unit(s)?

Remove the batteries from both the receiver and the transmitter. First, re-insert the batteries into the transmitter. Then, re-insert the batteries into the receiver.

How do I stop my unit from auto-cycling through the three channels?

Tap (don’t press and hold) the Channel button until the ⭮ symbol on the left side of the display disappears.

Why do I only see a “—” on the receiver where the outside temperature is supposed to be displayed?

You might just need to re-synchronize the two devices. Remove the batteries from both the receiver and the transmitter. First, re-insert the batteries into the transmitter. Then, re-insert the batteries into the receiver.

Still Have Questions? Please Contact Us!