Welcome to our FAQs page! Hopefully this page has the answer you’re looking for. If not, please contact us.
General Questions
Feel free to read our about page by clicking about!
Shipping
We have three main shipping providers, USPS, Fedex and UPS. For small items, we will most likely use USPS. For standard shipping, we will also use USPS but for expedited and priority shipping, we will either use UPS or Fedex..
We offer various shipping speeds. Standard 3-5 business days, Expedited 2 Day and Priority 1 Day.
Please keep in mind, if you were to order an item on January 18th with 2 Day shipping, this package won’t arrive until January 20th, as it won’t leave until January 19th.
ThermoPro distributes from various warehouses around North America and elsewhere to ensure the best shipping times possible for our valued customers.
Returns
If you wish to return an item, please contact us..
More FAQs
If you are looking for product dimensions, range, accuracy, battery type/life or any other specific details, please see our Self-Help Product Page and click on “Specifications” for that model.
Please visit our “Self Product Help Page” and click on the model you are inquiring about. There will be FAQ’s, articles, manuals, details and specifications for each one. If you cannot locate the answer to your question, please Contact Us directly.