Shipping Info

 

All our items are sent by Fulfillment by Amazon. Below are the list of estimated shipping costs and times when using Amazon’s fulfillment service after you make a purchase via Amazon.

Shipping Rates

Free Standard Shipping (3-5 business days) for Orders >$30

Standard Shipping (3-5 days) – $5

Expedited Shipping (2 business days) – $9.05 to $9.60

Priority Shipping (1 business day) – $17.00 to $18.50

These shipping rates are an estimate based on a quantity of one item sent from our US warehouse, depending on your location and cost will go up if purchasing more than one item. Final shipping cost will be calculated at checkout.

Shipping Times

Listed below are our estimated delivery dates based off what day you decide to order and what type of shipping you select. All shipping estimates are subject to product availability, shipping regulations and delays that may be out of our control. Our staff is dedicated to seeing that you see your product shipped on time, safely and undamaged.

Important Note: If you do not order before our daily shipping cut off time (1:00 PM EST) then your order will be shipped the day after the order was placed.

Day Ordered (Will ship day of if ordered before 1:00 PM EST)Standard Shipping(1 day processing, 3-5 business days)Expedited Shipping(2 business days)Priority Shipping(Next day)
MondayThursday-MondayWednesdayTuesday
TuesdayFriday-TuesdayThursdayWednesday
WednesdayMonday-WednesdayFridayThursday
ThursdayTuesday-ThursdayMondayFriday
FridayWednesday-FridayTuesdayMonday
SaturdayWednesday-FridayTuesdayMonday
SundayWednesday-FridayTuesdayMonday

 

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customer service

REVERED CUSTOMER SERVICE

We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.

FEEDBACK BASED DESIGN

The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.

feedback based design
superior warranty

INDUSTRY LEADING WARRANTY

Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.