REVERED CUSTOMER SERVICE
We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.Contact Us
Feedback Based Design
The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.
Industry Leading Warranty
Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.Warranty Policy
We provide more than just a product, we’ve got your back with tips, tricks, recipes, and special promotions. Not only do we provide additional value, but our community is constantly providing additional value by sharing experiences, photos and connecting with each other via social media.
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All the reasons above are why people choose ThermoPro repeatedly without hesitation. We proud to say there are over 3 million happy users of our products, so we believe we’re doing something right and others do too!