Our Story – Learn More About ThermoPro!

ThermoPro has been a professional manufacturer located in North America for many years. Before establishing our brand, ThermoPro supplied some of the largest brands you see on the market today working behind the scenes as a manufacturer. As times changed and our clients decide to outsource to cheaper alternatives, we decided to open lines directly to the retail market, providing consumers with top quality products at a very competitive price without sacrificing functionality or quality.

Our new customers ask us, how are your prices so competitive? The answer is simple. ThermoPro products and brands have no middle man. We design, manufacture, sell and support our own product line to maintain affordability for our customers, rather than outsourcing any function to another company. With this philosophy in mind, ThermoPro ensures you’re paying what you should be paying for a quality product. Our aim is to deliver the highest quality product while maintaining an affordable price.

Not only does this practice help make our prices competitive, it helps us maintain control of our product from the beginning, starting with design and manufacturing, all the way to distribution, sales and after sales support to ensure a quality product and buying experience.

With a passion for innovation and customer satisfaction, the ThermoPro team is constantly improving upon its products and operations to deliver the best experience to its valued customers.

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customer service

REVERED CUSTOMER SERVICE

We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.

FEEDBACK BASED DESIGN

The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.

feedback based design
superior warranty

INDUSTRY LEADING WARRANTY

Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.