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Pinterest Code: 119e79e8f3c084b84b2e03abae041ed4

WARRANTY REGISTRATION

HELP WITH WARRANTY REGISTRATION:

    1. Ask them to visit www.buythermopro.com
    2. Navigate to Support > Warranty Registration
  • Note: For chats and Emails you should provide the full URL for the warranty registration:

https://buythermopro.com/warranty-registration/

WARRANTY REGISTRATION OVER THE PHONE

    1. Go to: https://buythermopro.com/warranty-registration/
    2. Ask customer for Email, model, order number and country
    3. Fill out the warranty registration form
    4. Click “Subscribe“.

ISSUES WITH WARRANTY REGISTRATION

“My ThermoPro was a gift. I don’t have an order number.”

    1. Ask if they know the gifter’s name. Look up the given name and provide them with the order number if available.
    2. If unavailable, ask them to just use “gift” as the order number.

“I didn’t get a confirmation when I registered my product.”

    1. Suggest that the E-mail confirmation could have gone to their junk mail. If that wasn’t the case, then-
    2. Register their product over the phone as instructed above.
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