BRAND AMBASSADOR

After spending over 20 years in restaurants as a chef and consultant Frank has opened numerous restaurants throughout the mid Atlantic region. When he’s not in the kitchen you can find him outside grilling or smoking barbeque with his award winning competition team Godfather BBQ. To find more of Frank’s amazing recipes checkout both of his successful food blogs grilling24x7.com and culinarylion.com

LATEST RECIPE

RECOMMENDED BY FRANK

Shopping Cart
customer service

REVERED CUSTOMER SERVICE

We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.

FEEDBACK BASED DESIGN

The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.

feedback based design
superior warranty

INDUSTRY LEADING WARRANTY

Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.