Table of Contents Nothing tastes better than food grilled on a charcoal grill. From burgers and brats to salmon and smoked brisket, charcoal is the …
Table of Contents Even if you are a novice behind the smoker, you can still master the art of cooking the perfect smoked brisket. It …
Table of Contents Cooking a large roast or a whole turkey can be a daunting task for the home cook. It is so easy to …
Table of Contents Sous vide is currently one of the biggest trends in cooking right now. This method involves slowly cooking food in a bath …
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We truly pride ourselves on a hassle-free, friendly customer support experience with a team that’s available 5 days a week from 8:00 am to 6:00 pm EST. Rest assured if you contact us by email, phone, or online chat, you’ll be speaking to a native speaker in your spoken language.
The customer service team is always listening, taking notes, and quantifying complaints to ensure our products are continually improved. Due to selling directly to you, the customer, via Amazon, we can use product reviews to help us improve our existing products or help further development of new products.
Our warranty coverage for our products is the backbone of our company and we’re capable of offering such a robust warranty is that we believe in our product quality due to our feedback based design philosophy and if anything does happen, we’ll stand behind our products. This also enables our customer support to team deliver continuously great experiences.
